Frequently Asked Questions: Your Rug Shopping Experience
Yes, we ensure that the product you receive closely matches the image shown. Minor variations may occur due to the handmade nature of the rugs and natural fibers used.
Your sales receipt will be emailed to you upon purchase. Additionally, you can access it through your account by logging in and checking your order history for easy reference.
To return an item, please contact our customer service team within 30 days of purchase. We will provide detailed instructions and a return shipping label for a hassle-free process.
Yes, we often restock popular items. You can sign up for notifications on the product page to be alerted when the item is available again.
We offer worldwide shipping. During checkout, enter your shipping details, and we will deliver your order to most international locations. Shipping fees and times may vary by region.
